This is the Privacy Policy of INSKIN COSMEDICS Group Pty Ltd ABN 22 086 765 040 (‘INSKIN COSMEDICS’, ‘us’, ‘we’, ‘our’). This Privacy Policy sets out INSKIN COSMEDICS obligations in line with the Australian Privacy Principles (‘APP’) in the Privacy Act 1988 (Cth) (‘Privacy Act’). This Privacy Policy sets out the different types of information we collect, why we collect it and what you can do if you would like to remove yourself from our mailing list or change any details we may hold about you. If you need to contact us to discuss this policy, our contact details can be found here.

  • Information Collection

    NSKIN COSMEDICS will collect information from you when you visit our website or when you otherwise transact with us. The types of information that INSKIN COSMEDICS collects from you and the situations in which we collect personal information are outlined below.

    1. If you create an account: we will collect your name, country of origin and email address. You will not be put on the mailing lists of any third parties.
    2. If you do not create an account: we may collect general site traffic data (see the paragraph on General site traffic data below). 
    3. When you place an order: we collect your name, billing address, delivery address, email address, telephone number and Credit Card. This information must be provided to allow us to effect delivery of the products that you order, and to contact you if necessary. These details are retained in our database for record keeping purposes. Credit card data is held in encrypted form and complies to the highest security standards prescribed for data of this kind. Your email address may also be used to contact you if you discontinue a shopping session. We or our service providers may contact you by email to see if there were any problems and if we can help you to complete your transaction.
    4. When you use our website: General site traffic data is collected for the purpose of site maintenance and improvement and provides information about which and how often certain pages are viewed. This helps us to understand what sorts of products our customers are interested in and alerts us to any areas of the site that may be difficult to navigate. The data we collect may include your IP address, your approximate geographic location, and data sent to us by your web browser, such as your operating system, browser type and version, computer type, MAC address and screen resolution. Cookies and other tracking technologies are used by us and our third-party partners, such as our advertising and analytics partners and our fraud prevention service providers, to provide functionality and to recognise you across different services and devices. You may opt out of sending us cookie data, but this may adversely affect your experience using our services.
    5. Enquiries: when you make an enquiry of us online or by phone, we may collect your name and contact details to respond to your enquiry.

    If you choose to not provide personal information, the main consequence for you if some or all of the above personal information is not collected by us, is that we may not be able to provide goods, services or information to you, or be able to provide them to the same standard as if we had the information requested.

  • Why does INSKIN COSMEDICS collect personal information?
  • Do we engage in direct marketing?
  • Who do we disclose your personal information to?
  • How do we hold your information?
  • For how long do we keep information?
  • How can I access my information?
  • What about links to other websites?
  • Minors
  • Contacting Us
  • How can I complain?
  • Changes to this Policy
  • Copies of this policy

Last Published:  May 2020